Privacy Policy - BIM HELP

Last Updated: January 9, 2021 

Our Website: https://bimhelp.com.ua

We, the BIM HELP team, uphold high standards of privacy and data protection for our clients and visitors to our website. This privacy policy explains how we collect, use, disclose, and safeguard your personal information.

  1. Collection and Use of Information

We may collect various types of information for different purposes, including:

  • Personal Information: When you use our contact form or register on our website, we may collect your name, email address, and other personal information you provide to us.

  • Usage Data: We may automatically collect information about your website visit, including your IP address, browser type, browser language, access time, and the URL you visited.

  • Cookies: We use cookies to gather information about your preferences and settings.

  1. Use of Information

We use the collected information for the following purposes:

  • Customer Support and Communication.
  • Providing Information about Our Services and Products.
  • Improving the Quality of Our Services and Resources.
  • Analyzing and Enhancing Website Performance.
  1. Disclosure of Information

We do not disclose personal information to third parties unless necessary for providing services or complying with the law.

  1. Information Security

We take appropriate security measures to protect your information from unauthorized access, loss, disclosure, or alteration.

  1. Changes to the Privacy Policy

We may update this privacy policy from time to time. If we make significant changes, we will notify you by posting the updated policy on this page.

  1. Contact Us

If you have any questions about this privacy policy, please contact us at [insert contact information].

This privacy policy applies solely to data collected through this website and does not apply to data collected offline or through other means.

 

What We Collect and Store

When you visit our site, we’ll track:

  • Products you’ve viewed: We’ll use this to, for example, show you products you’ve recently viewed.
  • Location, IP address, and browser type: We’ll use this for purposes like estimating taxes and shipping.
  • Shipping address: We’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes such as:

  • Sending you information about your account and order
  • Responding to your requests, including refunds and complaints
  • Processing payments and preventing fraud
  • Setting up your account for our store
  • Complying with any legal obligations we have, such as calculating taxes
  • Improving our store offerings
  • Sending you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address, billing and shipping addresses.

We also store comments or reviews if you choose to leave them.

Who on Our Team Has Access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased, and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What We Share

We share information with third parties who help us provide and fulfill our orders and services to you; for example:

Payments

We accept payments through PayPal and Monobank. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the total purchase price and payment information.

Please see the PayPal Privacy Policy and Monobank for more details.